Our Refund Policy

We strive to ensure complete satisfaction with our services. Please review our refund policy guidelines below.

Refund Eligibility

Refund requests must be submitted within 24 hours of the transaction. We process eligible refunds within 5-7 business days.

Failed Transactions

For failed transactions where money is debited but service is not delivered, refunds are automatically processed within 24-48 hours.

Refund Process

To request a refund, please contact our customer support with your transaction ID and reason for refund. Our team will review and process eligible requests promptly.

Non-Refundable Cases

Certain services may be non-refundable once delivered. This includes but is not limited to completed utility payments and successful recharges.

Need Help with Refunds?

Our customer support team is available 24/7 to assist you